Where is the pick up location in Vancouver?
Pick up location is not far from Vancouver General Hospital. It is 20mins drive from the airport. We typically share the exact pick up location with our renters once the reservation is confirmed and the reservation deposit paid.
What time can I pick up/ drop off our camper van?
Regular pick up time is 2pm, drop off time is 11am. We offer an Early pick up (between 9am and 2pm) or late drop off (between 2pm and 6pm) for $130. It can be added in add-on section of the booking process.
Can I pick up a camper van in Vancouver and drop it off in Calgary?
Unfortunately, not. Pick up and drop off is only possible in Vancouver.
What is included in the rental?
We hope we include everything that may come handy on your trip. Here is the list what you'll find in your camper van:
Beddings & fresh linens
Complete cookware (pot, pan, kettle, bowls, plates, cutlery, mugs, glasses, French press, cutting board, sharp knifes, can opener, water bottle, lighter and more)
Camping chairs
Ax & Bear Spray
Full tank of fresh water
Propane for cooking
200km/ day
What add-ons do you offer?
All of listed below can be added to your reservation:
Airport pick up
Delivery to a location
Early pick up
Late drop off
Bike rack
Interior bike storage
Portable BBQ
2 Paddleboards
Kayak
Infant car seat
Child booster
Portable Toilet
Towels
Are there USB ports in your camper vans?
Yes, lots of them. Pavel loves charging, it is his passion, so the last thing you should worry about is, that you won't be able to charge your phone. It can never happen in our vans.
I am taking a ferry over to the Island. What are the dimensions of the camper vans?
Sprinter van's height is 9ft and the length is 19ft. Camper Pilot and Daniel are both 8ft tall and 17ft long.
What are the dimensions of the bed?
Sprinter van’s bed is 5.4ft wide and 6.2ft long. Roof top tent sleeping area is 6.9ft x 6.4ft.
Are the beddings and towels included?
Beddings and fresh linens are included. No need to bring your sleeping bags. We provide a down duvet for the roof top tenters. Two large towels can be added to your booking in the add-ons section. The cost is $3/day.
Are all the drivers insured?
Yes, anyone can drive our vehicles. We just need picture of the driver’s licenses of all passengers who will be driving the van so we can include them into the rental contract.
Can we travel to US and are we covered?
Yes, our commercial insurance covers travels to US.
Is the insurance mandatory or can I use my travel insurance?
Yes, the insurance fee is mandatory to all the rentals. All vehicles in BC must be insured through an insurance company called ICBC.
What if we have a mechanical issue?
If that happens (and we hope it won't!) You just need to call us. Pavel is always available and ready to pick up your call, even at midnight. He'll help you to figure out what the issue could be and will make a plan how to get you going again asap. We are here to support you every day of your trip.
What should we bring with us?
We believe we include in our vans everything you need for your trip. You should bring only your personal belongings. Lighter you pack, better for you and your comfort inside the vans. A general recommendation would be a warm base layer in case of colder nights, good quality rain gear in case of rainy days and sunscreen in case of strong Canadian sun.
Are the bears dangerous?
They are not dangerous to you as long as you are respectful to their territory and follow the safety rules. Stick on the trails, follow the signs, put your food into a bear box and always keep your campground spot clean from everything that may attract a bear. A bear spray is included in your rental, but we are sure that there will be no reason to use it :-)